Questions worth asking first.
Something else? Email john@optracs.com.
Which trades is Optracs for?
Any business that sells work, schedules people to do it and sends an invoice at the end. Roofs, kitchens or heat pumps: customers, the pipeline, estimates, jobs, invoices and files work the same way, and you can rename every pipeline stage. A few Crew tools, like measurements and insurance claims, suit some trades more than others. Tell us what you do and we'll say plainly what fits.
Does it cost more to add people?
No. Every plan includes unlimited users, and the price is per company. Invite each person by email and give them a role: Owner, Admin, Sales, Crew or Viewer. They see what that role allows.
Is there a mobile app?
It's coming soon. Until then, Optracs runs in the web browser on any device, with the same workspace, jobs and boards. It needs a connection: there's no offline mode.
Do my customers need an account?
No. Each customer gets one link with no login: documents to sign, their estimates, invoices with the balance, and their project, under your logo.
Can customers pay through Optracs?
Online card payments aren't part of early access. You record payments yourself: check, cash, bank transfer, financing or a card taken elsewhere. The invoice and the customer's link update when you do.
Does Optracs email my customers on its own?
Estimates, invoices and documents go when you send them, under your company name. Follow-up emails on open estimates and unpaid invoices stay off until you switch them on.
Can I bring my existing records?
Yes, from a CSV, for contacts, estimates, invoices and jobs. Optracs matches your columns by their headings and shows what it will import before anything is saved. It isn't a one-click move from another system, so we'll go through your records with you.
Can I get my records out?
Yes. Export every record as CSV files from Settings, one file per table. Stored files, like photos and signed documents, aren't part of that export.
Does Optracs replace my accounting software?
No. Optracs runs the work: estimates, invoices, recorded payments and job costs. It isn't a general ledger, a payroll service or a tax tool, so keep your accounting software for those.
Who sees invoices and payments?
The Owner and Admin roles. Invoices and payments aren't part of the standard Sales, Crew or Viewer roles.
How do I get started?
Ask for early access. We arrange it directly, so we can confirm fit and availability before inviting you in. There’s no public signup or checkout on this site yet.
Early access
Tell us how your business runs.
Optracs is in early access for contractors in the United States. A person reads every request.