In the office
A new lead gets its call-back.
The lead came in at 6:40 and waits in New Lead on a one-hour response clock, which you can change. Call from your own phone and log it on the card. Optracs moves the deal to Contacted and opens its job on the production board, in Awaiting Sale. Try to move that job on before the sale and Optracs refuses, and says why.
Sample workspace